How clubcloud has used its talent flywheel to build its leadership team.

How clubcloud has used its talent flywheel to build its leadership team.

14 minWhen clubcloud was in its early stages of company development, we realized that our primary responsibility as founders was to attract and retain exceptional talent. We understood that our initial cohort of leaders, and each cohort of leaders thereafter, would significantly shape our company’s trajectory in various aspects, including product development, operations, business development, sales,…

Why Support Isn’t a Department—It’s a Design Input

Why Support Isn’t a Department—It’s a Design Input

10 minWearing multiple hats at a startup isn’t new. Small teams competing against fully staffed companies have no choice but to embrace the age-old corporate adage: “Do more with less.” In my case, that has meant serving as both project manager and customer support. And after nearly two years in both roles, I can confidently say:…

Building clubcloud: What I’ve Learned About Product, Prioritization, and Patience

Building clubcloud: What I’ve Learned About Product, Prioritization, and Patience

20 minIf you told someone you’re building a B2B2C SaaS company with a small team—and that you have to be feature-complete just to get your first customer—they’d probably tell you to reconsider. If you told them you’re building a platform to solve a real, industry-wide problem in a space you’ve lived and breathed since age 12,…

Pros and Cons of Compensation Models for Racquet Club Coaches
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Pros and Cons of Compensation Models for Racquet Club Coaches

17 minRacquet clubs use a variety of compensation models for their coaches, each with its own set of advantages and challenges. The right compensation structure can impact not only a club’s financial success but also its staff culture, client experience, and long-term retention. Below, we explore five common compensation models and their respective pros and cons,…

We Listen: clubcloud™’s Customer-Driven Innovations of 2024
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We Listen: clubcloud™’s Customer-Driven Innovations of 2024

12 minAt clubcloud™, we believe that the best products are built in partnership with their users. Over the past year, we’ve been listening to you — our club partners — to understand the features that matter most for optimizing your operations and member experience. We’re proud to say that your feedback has fueled a year of…

Why we made the clubcloudTM App a PWA
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Why we made the clubcloudTM App a PWA

19 minProgressive Web Applications (PWAs) are simply super powered websites. Built on modern web frameworks such as Vue, React, Vite, TypeScript, and more, they leverage a powerful and robust JavaScript ecosystem and pair it with the conveniences of modern mobile devices. This means we can utilize the latest and greatest the web has to offer even…

Build a Program and a Community: The Keys to a Successful Racquets Club

Build a Program and a Community: The Keys to a Successful Racquets Club

21 minRacquet sports are booming in the US. Pickleball is no longer a niche sport; it’s the fastest-growing sport in America. With the USA Pickleball Places2Play Database (places2play.org) reporting an impressive increase to 11,885 known locations. Padel, the new racquet sport on the block in the US, has seen 26% growth in courts in 2023 alone….

3 Keys to a Successful Introductory Adult Program

3 Keys to a Successful Introductory Adult Program

11 minLaunching a successful introductory adult program is vital for any racquet club looking to grow its membership and foster a thriving community. Here are three essential strategies to ensure your program not only attracts new players but also retains them as long-term members of your club. Get Players Rallying as Soon as Possible One of…

How clubcloudTM Makes Payment Processing Simple and Efficient

How clubcloudTM Makes Payment Processing Simple and Efficient

18 minA racquet and fitness club processes a wide range of daily payments, from memberships and event fees to lessons, personal training, and even restaurant sales. Managing these transactions efficiently is critical to running a successful operation, and that’s where clubcloudTM becomes invaluable. Here’s how clubcloudTM handles every type of payment your club processes. Comprehensive Payment…

Event Management: It’s All in the Details

Event Management: It’s All in the Details

14 minRunning a successful racquet or fitness club relies on delivering top-tier experiences for both members and guests. Whether it’s a clinic, private lesson, or open play event, seamless event management is essential. That’s where having a robust club management software like clubcloudTM can make all the difference. Event management is all about the details, and…